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Frequently asked questions

Quick answers for common questions

"Can’t find an answer? Get in touch.
We’re happy to help"

How does Rentbird work

On average, how long does it take to find a home through Rentbird?
How does Rentbird work?
Do you also rent out homes?
Why should I pay for Rentbird?
Do you guarantee it works?
I see a property I like. How can I view it?
What if I'm unhappy?

Finding a home

Can you help me find housing?
What is the income requirement?
How do I maximize my chances of getting a rental property?
What documents should I submit to the landlord?
Do I have to pay you commission when I find a home?
What if I want to share an apartment?
Can I also find social rental housing with Rentbird?

Subscriptions

How do I request a refund during the 14 day trial period?
How do I change or cancel my subscription?
How do I start using the Rentbird app?

Account

I'm not receiving matches
I can’t log in
I forgot my password

Find your new rental property in no-time!

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